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WELCOME TO NHS INSTITUTE ALERT
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Dear
Gillian andrews,
Welcome to the first issue for 2010. This newsletter is a compilation of all the content available on NHS Institute Alert, the current awareness service provided by the NHS Institute for Innovation and Improvement.
Lynne Maher has written this month's
Guest Editorial on Creating a Culture of Innovation.
Lynne will be developing this topic further, when she presents the next Expert on Call. This free webinar takes place on 21st January 2010, between 4pm and 5pm. Click
here to register. Please note: for best results you will need a telephone and an Internet connection with Internet Explorer to participate.
More Expert on Call events are listed
here, and also, together with other events related to service improvement, on the calendar at
NHS Institute Alert. |
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ALERTS |
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Commissioning |
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Strengthening national commissioning: a consultation document
Department of Health
December 2009
This consultation seeks views from the NHS, industry and other stakeholders on the Government's proposals for an incremental development of the arrangements proposed in the Carter Review; in particular reshaping the membership and role of the National Commissioning Group (NCG). Closing date for consultation is 19th February 2010.
How to use NICE guidance to commission high-quality services
National Institute for Health and Clinical Excellence
November 2009
The commissioning friend for mental health services: a guide for health and social care commissioners
NHS Commissioning Support for London and National Mental Health Development Unit
December 2009
Patient safety fact sheet - PCT commissioners
NHS Confederation
November 2009
Freely available - registration required.
Commissioning for quality
NHS Confederation
December 2009
Evaluating eHealth: how to make evaluation more methodologically robust
RJ Lilford, J Foster, M Pringle
PLoS Medicine, 6(11), e1000186
An economic framework for analysing the social determinants of health and health inequalities: CHE research paper 52
D Epstein, D Jimenez-Rubio, PC Smith, M Suhrcke
Centre for Health Economics, The University of York
October 2009
Achieving better value for money in health care
Organisation for Economic Co-operation and Development
November 2009
This item is not available in full text. Please contact your
local health library service.
World class commissioning for the health and wellbeing of people with learning disabilities
Department of Health
November 2009
Learning disability: a benchmark for high-quality commissioning
Primary Care Commissioning
November 2009
Beyond practice-based commissioning: the local clinical partnership
J Smith, J Wood, J Elias
The Nuffield Trust for Research and Policy Studies in Health Services
November 2009
Freely available - registration required.
Means to an end: joint financing across health and social care
Audit Commission
October 2009
The NHS Constitution: State of Readiness Group: final report
Department of Health
November 2009 |
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Improvement |
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Relationship of primary care physicians' patient caseload with measurement of quality and cost performance
DJ Nyweide, WB Weeks, DJ Gottlieb, LP Casalino, ES Fisher
Journal of the American Medical Association, 2009, 302(22), pp2444-2450
NHS Athens passwords may be required to access this resource, and can be obtained by registering
here. Choose the Athens login option.
The NHS in the simulator
M McShane, R Smith
British Medical Journal: 2009, 339:b4868
NHS Athens passwords may be required to access this resource, and can be obtained by registering
here. Choose the Athens login option.
We need to put the evidence to work
F Godlee
British Medical Journal: 2009, 339:b5236
NHS Athens passwords may be required to access this resource, and can be obtained by registering
here. Choose the Athens login option.
Rising to the challenge: using evidence about what works to improve quality and save money
The Health Foundation
November 2009
Can quality and productivity improve in a financially poorer NHS?
B Crump, M Adil
British Medical Journal, 2009, 339:b4638
NHS Athens passwords may be required to access this resource, and can be obtained by registering
here. Choose the Athens login option.
Delivering more for less: maximising value in the public sector
Local Government Association
November 2009
A survey of primary care physicians in 11 countries 2009: perspectives on care, costs, and experiences
C Schoen, R Osborn, MM Doty, D Squires, J Peugh, S Applebaum
Health Affairs, 2009, 5th November: w1171-w1183
More for less: are productivity and efficiency improving in the NHS? Health briefing
Audit Commission
November 2009
Assessing cost-effectiveness in obesity (ACE-Obesity): an overview of the ACE approach, economic methods and cost results
R Carter, M Moodie, A Markwick, A Magnus, T Vos, B Swinburn, MM Haby
BMC Public Health, 2009, 9:419
Better care, better value indicators
The latest set of Better Care, Better Value indicators was published last week by the NHS Institute. They tell us that if every NHS organisation improved its performance to match that of the top quartile, NHS England could realise £2.4 billion in productivity benefits.
Why profit shouldn't be your top goal
NT Washburn
Harvard Business Review, 2009, 87(12), pp23
NHS Athens passwords may be required to access this resource, and can be obtained by registering
here. Choose the Athens login option.
Windmill 2009: NHS response to the financial storm
S Harvey, A Liddell, L McMahon
Kings Fund
December 2009
The quality and capacity of adult social care services: an overview of the adult social care market in England 2008/09
Care Quality Commission
December 2009
Hospital computing and the costs and quality of care: a national study
DU Himmelstein, A Wright, S Woolhandler
American Journal of Medicine, 2009, 24th October
This item is not available in full text. Please contact your
local health library service. |
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Improvement |
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Improving outcomes after surgery
MPW Grocott
British Medical Journal, 338:b5173
NHS Athens passwords may be required to access this resource, and can be obtained by registering
here. Choose the Athens login option.
Evaluation of an international benchmarking initiative in nine eye hospitals
DF de Korne, K Sol, JDH van Wijngaarden, EJ van Vliet, T Custers, M Cubbon, W Spileers, J Ygge, C-L Ang, NS Klazinga
Health Care Management Review, 2010, 35(1), pp2-12
This item is not available in full text. Please contact your
local health library service.
Adapting clinical practice guidelines to local context and assessing barriers to their use
MB Harrison, F Legare, ID Graham, B Fervers
Canadian Medical Association Journal, 2009, DOI:10.1503/cmaj.081232
Disseminate time-sensitive research faster
MB Stanbrook, PC Hebert, K Flegel, N MacDonald, J Ramsay
Canadian Medical Association Journal, 2009, DOI:10.1503/cmaj.092077
Eliminating "waste" in health care
VR Fuchs
Journal of the American Medical Association, 2009, 302(22), pp2481-2482
NHS Athens passwords may be required to access this resource, and can be obtained by registering
here. Choose the Athens login option.
Measuring physicians' quality and performance: adrift on Lake Wobegon
DM Berwick
Journal of the American Medical Association, 2009, 302(22), pp2485-2486
NHS Athens passwords may be required to access this resource, and can be obtained by registering
here. Choose the Athens login option.
Funding illness prevention and health promotion in Australia: a way forward
A Harris, D Mortimer
Australia and New Zealand Health Policy, 2009, 6:25
Podcast: Clinical decision support - improving health care quality
Dr P Jon White is the Director for Health Information Technology for the Agency for Healthcare Research and Quality. He presents this podcast on how clinical decision support can improve the quality of health care delivery.
Engaging with quality initiative stories
The Health Foundation
These five videos show how service users can be involved in a quality improvement programme and the impact they can create:
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Making healthcare more primary care led, patient centred, and evidence based
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Ensuring that people with back pain get the most appropriate care
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Improving treatment options for people with insomnia
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Improving services for women experiencing domestic violence
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Improving the management of chronic kidney disease
Update: Engaging clinicians in quality improvement
The Health Foundation
November 2009
NHS health and well-being: final report
Dr Steven Boorman
Department of Health
November 2009
Getting to a good place: partnership working for mental health patients
NHS Confederation
November 2009
Freely available - registration required.
Design of a continuous quality improvement program to prevent falls among community-dwelling older adults in an integrated healthcare system
DA Ganz, EM Yano, D Saliba, PG Shekelle
BMC Health Services Research, 2009, 9:206
Impact of consumer health informatics applications: evidence report/technology assessment no. 188
MC Gibbons, RF Wilson, L Samal, CU Lehmann, K Dickersin, HP Lehmann, H Aboumatar, J Finkelstein, E Shelton, R Sharma, EB Bass
Agency for Healthcare Research and Quality
October 2009
The objective of this report, commissioned by the Agency for Healthcare Research and Quality, is to review the evidence on the impact of consumer health informatics applications on health outcomes, to identify the knowledge gaps and to make recommendations for future research.
Physician and pharmacist collaboration to improve blood pressure control
BL Carter, G Ardery, JD Dawson, PA James, GR Bergus, WR Doucette, EA Chrischilles, CL Franciscus, Y Xu
Archives of Internal Medicine, 2009, 169(21), pp1996-2002
NHS Athens passwords may be required to access this resource, and can be obtained by registering
here. Choose the Athens login option.
Effectiveness of IT-based diabetes management interventions: a review of the literature
BM Costa, KJ Fitzgerald, KM Jones, T Dunning
BMC Family Practice, 2009, 10:72
Effectiveness of public report cards for improving the quality of cardiac care: the EFFECT Study: a randomized trial
JV Tu, LR Donovan, DS Lee, JT Wang, PC Austin, DA Alter, DT Ko
Journal of the American Medical Association, 2009, 302(21)
NHS Athens passwords may be required to access this resource, and can be obtained by registering
here. Choose the Athens login option.
Exploring the black box of quality improvement collaborative: modeling relations between conditions, applied changes and outcomes
ML Duckers, P Spreeuwenberg, C Wagner, PP Groenewegen
Implementation Science, 2009, 4:74
Norwegian physicians' knowledge of and opinions about evidence-based medicine: cross-sectional study
LV Ulvenes, O Aaslandm, M Nylenna, IS Kristiansen
PLoS ONE 4(11): e7828
Dual equipoise shared decision making: definitions for decision and behavior support interventions
G Elwyn, D Frosch, S Rollnick
Implementation Science, 2009, 4:75
Adapting HIV prevention evidence-based interventions in practice settings: an interview study
RC Veniegas, UK Kao, R Rosales
Implementation Science, 2009, 4:76
Future health: sustainable places for health and well-being
CABE
2009
This document explains how good design makes healthy places. It brings together what CABE knows about sustainable, health-promoting design with the latest thinking about individual health and well-being. The publication will be of interest to health trusts, planners, policymakers and premises providers.
Improving safety, reducing harm: children, young people and domestic violence: a practical toolkit for front-line practitioners
Department of Health
September 2009
Together we can end violence against women and girls: a strategy
Department of Health
November 2009
This document, together with
Primary Care Commissioning will help to commission services for women and girls who are victims of violence.
Multiple goals and time constraints: perceived impact on physicians' performance of evidence-based behaviours
J Presseau, FF Sniehotta, JJ Francis, NC Campbell
Implementation Science, 2009, 4:77
Improving the health and wellbeing of people with learning disabilities
Department of Health Commissioning and System Management Directorate
24th November 2009
Interventional radiology (IR): improving quality and outcome for patients: a report from the National Imaging Board
Department of Health
November 2009
Implementing the NHS performance framework: application to mental health trusts
Department of Health
November 2009
Guide to develop a health promotion policy and compendium of policies
F Lagarde
Agence de la santé et des services sociaux de Montreal, Quebec
Decide to use evidence. Use evidence to decide: evidence-informed public health
National Collaborating Centre for Methods and Tools, 2009, Fall
Challenges to improve coronary heart disease risk assessment
PWF Wilson
Journal of the American Medical Association, 2009, 302(21), pp2369-2370
NHS Athens passwords may be required to access this resource, and can be obtained by registering
here. Choose the Athens login option.
Kaizen: a method of process improvement in the emergency department
GH Jacobson, N Streiff McCoin, R Lescallette, S Russ, CM Slovis
Academic Emergency Medicine, 2009, 16(12), pp1341-1349
This item is not available in full text. Please contact your
local health library service.
Improving information for stakeholders: a report of a primary care trust and strategic health authority working group to improve community information
Department of Health
December 2009
Nothing but the truth? A discussion paper
Audit Commission
November 2009
Disclosure and apology. What's missing? Advancing programs that support clinicians
S Carr
Massachusetts Medical Society
March 2009 |
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Innovation |
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Primary care: current innovations
J Dunrose
Health Services Management Centre, University of Birmingham
December 2008 (this item was written in 2008, but has only just been published).
National Innovation Procurement Plan
Department of Health
December 2009
Innovation objectives, knowledge sources, and the benefits of breadth
A Leiponen, CE Helfat
Strategic Management Journal, 2009, 31(2), pp224-236
This item is not available in full text. Please contact your
local health library service.
A UK vision for 'patient-centric' care forum
On 4th November, The Economist and Philips sponsored a discussion on how reform can be driven through innovation, and what needs to happen for this to become a reality. These speeches along with two panel discussions entitled "an incentive to change" and "healthcare delivery innovation" gave attendees a complex and comprehensive overview of the challenges and benefits of patient-centric care and what lies ahead for healthcare in the UK.
Freely available - registration required.
'If we can't do more, let's do it differently!': using appreciative inquiry to promote innovative ideas for better health care work environments
M-C Richer, J Ritchie, C Marchionni
Journal of Nursing Management, 2009, 17(8), pp942-946
This item is not available in full text. Please contact your
local health library service.
Therapeutic innovations, diminishing returns, and control rate preservation
DM Kent, TA Trikalinos
Journal of the American Medical Association, 2009, 302(20), pp2254-2256
NHS Athens passwords may be required to access this resource, and can be obtained by registering
here. Choose the Athens login option.
Reinvent Europe through innovation: from a knowledge society to an innovation society
D Vasconcelos, A Stenros, G Corini, R Iden, J Lamser
European Commission - Enterprise and Industry
October 2009
How a connected workforce innovates
AP Mcafee
Harvard Business Review, 2009, 87(12), pp80
NHS Athens passwords may be required to access this resource, and can be obtained by registering
here. Choose the Athens login option.
The Innovator's DNA
JH Dyer, HB Gregersen, CM Christensen
Harvard Business Review, 2009, 87(12), pp60-67
NHS Athens passwords may be required to access this resource, and can be obtained by registering
here. Choose the Athens login option.
How open innovation can help you cope in lean times
HW Chesbrough, AR Garman
Harvard Business Review, 2009, 87(12), pp68-76
NHS Athens passwords may be required to access this resource, and can be obtained by registering
here. Choose the Athens login option.
Create three distinct career paths for innovators
G Colarelli O'Connor, A Corbett, R Pierantozzi
Harvard Business Review, 2009, 87(12), pp78-79
NHS Athens passwords may be required to access this resource, and can be obtained by registering
here. Choose the Athens login option.
Innovation: How to pick a good fight
SNA Joni, D Beyer
Harvard Business Review, 2009, 87(12), pp48-57
NHS Athens passwords may be required to access this resource, and can be obtained by registering
here. Choose the Athens login option.
Science and innovation investment framework 2004:2014: Annual Report 2009
Department for Business Innovation and Skills
November 2009
Outsourcing innovation
MA Stanko, JD Bohlmann, RJ Calantone
MIT Sloan Management Review, 2009, 30th November |
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Knowledge Improvement and Research |
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Structural issues affecting mixed methods studies in health research: a qualitative study
A O'Cathain, J Nicholl, E Murphy
BMC Medical Research Methodology, 2009, 9:82
Wikis and blogs: consider the possibilities for continuing nursing education
DM Billings
Journal of Continuing Education in Nursing, 2009, 40(12), pp545-552
This item is not available in full text. Please contact your
local health library service.
The professional portfolio: an evidence-based assessment method
M Byrne, K Schroeter, S Carter, J Mower,
Journal of Continuing Education in Nursing, 2009, 40(12), pp545-552
This item is not available in full text. Please contact your
local health library service.
Information literacy and its relationship to knowledge management: a theoretical study
K Stuart Ferguson
Journal of Information Literacy, 2009, 3(2)
What impact do posters have on academic knowledge transfer? A pilot survey on author attitudes and experiences
N Rowe, D Ilic
BMC Medical Education, 2009, 9:71
Colorectal cancer screening in the elderly: the need for informed decision-making
RM Hoffman, LC Walter
Journal of General Internal Medicine, 2009, 24(12), pp1281-1288
Podcast: Clinical decision support - white papers
Dr P Jon White is the Director for Health Information Technology for the Agency for Healthcare Research and Quality. He presents this podcast focusing on tools, such as computerised alert, that provide clinicians, patients or others with timely information to enhance their health care.
The PRISMA statement for reporting systematic reviews and meta-analyses of studies that evaluate healthcare interventions: explanation and elaboration
A Liberati, DG Altman, J Tetzlaff, C Mulrow, PC Gotzsche, JPA Ioannidis, M Clarke, PJ Devereaux, J Kleijnen, D Moher
British Medical Journal, 2009, 339:b2700
NHS Athens passwords may be required to access this resource, and can be obtained by registering
here. Choose the Athens login option.
The power of stories
Trish Groves
British Medical Journal, 2009, 339:b4887
NHS Athens passwords may be required to access this resource, and can be obtained by registering
here. Choose the Athens login option.
Extra-team connections for knowledge transfer between staff teams
F Starkey, S Audrey, J Holliday, L Moore, R Campbell
Health Education Research, 2009, 24(6), pp967-976
This item is not available in full text. Please contact your
local health library service.
Learning theories and interprofessional education: a user's guide
S Hean, D Craddock, C O'Halloran
Learning in Health and Social Care, 2009, 8(4), pp250-262
This item is not available in full text. Please contact your
local health library service.
Lost in translation: barriers to learning in health professional clinical education
JM Newton, S Billett, B Jolly, CM Ockerby
Learning in Health and Social Care, 2009, 8(4), pp315-327
This item is not available in full text. Please contact your
local health library service.
Applicability and generalisability of published results of randomised controlled trials and non-randomised studies evaluating four orthopaedic procedures: methodological systematic review
L Pibouleau, I Boutron, BC Reeves, R Nizard, P Ravaud
British Medical Journal, 2009, 17th November: b4538
NHS Athens passwords may be required to access this resource, and can be obtained by registering
here. Choose the Athens login option.
Perspectives of clinician and biomedical scientists on interdisciplinary health research
S Laberge, M Albert, BD Hodges
Canadian Medical Association Journal, 2009, 19th November
Empowerment skills for all: analysing gaps and constructing a learning framework
Homes & Communities Academy
September 2009
Extent of publication bias in different categories of research cohorts: a meta-analysis of empirical studies
F Song, S Parekh-Bhurke, L Hooper, YK Loke, JJ Ryder, AJ Sutton, CB Hing, I Harvey
BMC Medical Research Methodology, 2009, 9:79
The knowledge-to-action cycle: identifying the gaps
A Kitson, SE Straus
Canadian Medical Association Journal, 2009, 30th November
Video conferencing versus telephone calls for team work across hospitals: a qualitative study on simulated emergencies
SR Bolle, F Larsen, O Hagen, M Gilbert
BMC Emergency Medicine, 2009, 9:22
Follow the Tweets
H Rui, A Whinston, E Winkler
MIT Sloan Management Review, 2009, 30th November
The methods for the synthesis of studied without control groups
D Fitzpatrick-Lewis, D Ciliska, H Thomas
National Collaborating Centre for Methods and Tools
June 2009
Critiquing qualitative research
C Tatano Beck
AORN, 2009, 90(4), pp543-554
This item is not available in full text. Please contact your
local health library service.
Systematic reviews in health policy and systems research
Alliance for Health Policy and Systems Research World Health Organization
September 2009 |
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Leadership for Innovation and Improvement |
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Health lessons from Europe
E Harrell
Time Magazine, 16th October 2009
Freely available - registration required.
The importance of a servant leader orientation
M Jenkins, AC Stewart
Health Care Management Review, 2010, 35(1), pp46-54
This item is not available in full text. Please contact your
local health library service.
Shaping personal health budgets: a view from the top
NHS Confederation
December 2009
Priority setting and health policy and systems research
MK Ranson, SC Bennett
Health Research Policy and Systems, 2009, 7:27
Systems thinking for health systems strengthening
Edited by D de Savigny, T Adam
Alliance for Health Policy and Systems Research World Health Organization
2009
Doctors in management
J Stephenson
British Medical Journal, 2009, 16th November: b4595
NHS Athens passwords may be required to access this resource, and can be obtained by registering
here. Choose the Athens login option.
Leadership: the critical success factor in the rise or fall of useful research activity
A Henderson, S Winch, K Holzhauser
Journal of Nursing Management, 2009, 17(8), pp942-946
This item is not available in full text. Please contact your
local health library service.
How can we support the use of systematic reviews in policymaking?
JN Lavis
PLoS Medicine, 6(11), e1000141
World class places: action plan
Department for Culture, Media and Sport and Communities and Local Government
HM Government
2009
NHS workforce planning: limitations and possibilities
C Imison, J Buchan, S Xavier
The King's Fund
2009
To be a better leader, give up authority
AD Amar, C Hentrich, V Hlupic
Harvard Business Review, 2009, 87(12), pp22-24
NHS Athens passwords may be required to access this resource, and can be obtained by registering
here. Choose the Athens login option.
How to manage virtual teams
F Siebdrat, M Hoegl, H Ernst
MIT Sloan Management Review, 2009, 1st July
Freely available - registration required.
Moving into a new hospital: strategies for success
L Ecoff, T Thomason
Journal of Nursing Administration, 2009, 39(12), pp499-503
This item is not available in full text. Please contact your
local health library service.
An evidence-based business planning process
JA Brandt, D Reed Edwards, S Cox Sullivan, JK Zehler, S Grinder, KJ Scott, JH Cook, D Roper, A Dickey, KL Maddox
Journal of Nursing Administration, 2009, 39(12), pp511-513
This item is not available in full text. Please contact your
local health library service.
Priority setting for health policy and systems research
Alliance for Health Policy and Systems Research World Health Organization
September 2009
Care Quality Commission response to the green paper on shaping the future of care and support together
Care Quality Commission
November 2009 |
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Management of Change |
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NHS 2010-2015: From good to great. Preventative, people-centred, productive
Department of Health
December 2009
Health reform should include preventive medicine
N Radjou
Harvard Business Review, 20th October 2009
Freely available - registration required.
Ensuring the fiscal sustainability of health care reform
ME Chernew, L Sabik, A Chandra, JP Newhouse
New England Journal of Medicine, 2009, 10th December, 361(24)
Primary care and accountable care - two essential elements of delivery-system reform
DR Rittenhouse, SM Shortell, ES Fisher
New England Journal of Medicine, 2009, 28th October, 361(24)
No magic targets! Changing clinical practice to become more evidence based
S Dopson, L FitzGerald, E Ferlie, J Gabbay, L Locock
Health Care Management Review, 2010, 35(1), pp2-12
This item is not available in full text. Please contact your
local health library service.
Putting the frontline first: smarter government
HM Government
December 2009
Transforming community services: improving information for stakeholders
Department of Health
November 2009
Transforming healthcare: a safety imperative
L Leape, D Berwick, C Clancy, J Conway, P Gluck, J Guest, D Lawrence, J Morath, D O'Leary, P O'Neill, D Pinakiewicz, T Isaac
Quality and Safety in Health Care, 2009(18), pp424-428
The human factor: how transforming healthcare to involve the public can save money and save lives
L Bunt, M Harris
NESTA
November 2009
Ireland: Health system review
D McDaid, M Wiley, A Maresso, E Mossialos
Health Systems in Transition, 2009, 11(4)
Changing systems, changing minds: improving healthcare with IT
B Robson, P Hamnett
Institute for Healthcare Improvement
Healthcare Executive, 2009, Nov/Dec
Getting to the real issues in health care reform
PB Ginsburg
New England Journal of Medicine, 11th November 2009, 361(22)
Institutionalizing evidence-based practice: an organizational case study using a model of strategic change
CB Stetler, JA Ritchie, J Rycroft-Malone, AA Schultz, MP Charns
Implementation Science, 2009, 4:78
The need for transformation in health care administration
Report on the administrative component of the Saskatchewan Patient First Review
Deloitte
October 2009
The politics of local hospital reform: a case study of hospital reorganization following the 2002 Norwegian hospital reform
T Tjerbo
BMC Health Services Research, 2009, 9:212
Redesign of the health care delivery system: a Bauhaus "form follows function" approach
K Grumbach
Journal of the American Medical Association, 2009, 302(21), pp2363-2364
NHS Athens passwords may be required to access this resource, and can be obtained by registering
here. Choose the Athens login option.
Cancer reform strategy: achieving local implementation - second annual report
Department of Health
December 2009
Leveling the field - ensuring equity through national health care reform
B Siegel, L Nolan
New England Journal of Medicine, 2009, 2nd December |
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Patient Experience |
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Narrative-based medicine: potential, pitfalls, and practice
V Kalitzkus, PF Matthiessen
The Permanente Journal, 2009, Winter, 13(1), pp80-86
Podcast: Clinical decision support - improving patient outcomes
Dr P Jon White is the Director for Health Information Technology for the Agency for Healthcare Research and Quality. He presents this podcast providing an in-depth look at the high-tech tools designed to help patients and providers get the information they need to make high-quality, evidence-based health care decisions.
The effect of performance-based financial incentives on improving patient care experiences: a statewide evaluation
HP Rodriguez, T von Glahn, MN Elliott, WH Rogers, D Gelb Safran
Journal of General Internal Medicine, 2009, 24(12), pp1281-1288
How do healthcare consumers process and evaluate comparative healthcare information? A qualitative study using cognitive interviews
OC Damman, M Hendriks, J Rademakers, DM Delnoij, PP Groenewegen
BMC Public Health, 2009, 9:423
Patient health literacy and patient-physician information exchange during a visit
H Ishikawa, E Yano, S Fujimori, M Kinoshita, T Yamanouchi, M Yoshikawa, Y Yamazaki, T Teramoto
Family Practice, 20009, 26(6), pp517-523
This item is not available in full text. Please contact your
local health library service.
Closing the customer feedback loop
R Markey, F Reichheld, A Dullweber
Harvard Business Review, 2009, 87(12), pp43-47
NHS Athens passwords may be required to access this resource, and can be obtained by registering
here. Choose the Athens login option.
For patients' sake
Patient First Review Commissioner's Report to the Saskatchewan Minister of Health
T Dagnone
October 2009
The need for more effective patient- and family-centred care
Report on the patient experience component of the Saskatchewan Patient First Review
KPMG
October 2009 |
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Patient Safety |
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An in depth investigation into causes of prescribing errors by foundation trainees in relation to their medical education. EQUIP study
T Dornan, D Ashcroft, H Heathfield, P Lewis, J Miles, D Taylor, M Tully, V Wass
General Medical Council
December 2009
Perspectives on safety
A series of dialogues on patient safety, co-ordinated by the Agency for Healthcare Research and Quality. This month, the topic is "the role of the media in patient safety".
Patient safety fact sheet - Acute sector
NHS Confederation
November 2009
Freely available - registration required.
Patient safety fact sheet - Ambulance service
NHS Confederation
November 2009
Freely available - registration required.
Patient safety fact sheet - Mental health services
NHS Confederation
November 2009
Freely available - registration required.
Patient safety fact sheet - PCT providers
NHS Confederation
November 2009
Freely available - registration required.
Improving operating room safety
SN Hurlbert, J Garrett
Patient Safety in Surgery, 2009, 3:25
An empirical mode to estimate the potential impact of medication safety alerts on patient safety, health care utilization, and cost in ambulatory care
SN Weingart, B Simchowitz, H Padolsky, T Isaac, AC Seger, M Massagli, RB Davis, JS Weissman
Archives of Internal Medicine, 2009, 169(16), pp1474-1475
NHS Athens passwords may be required to access this resource, and can be obtained by registering
here. Choose the Athens login option.
Pediatric vaccination errors: application of the "5 rights" framework to a national error reporting database
DG Bundy, AD Shore, LL Morlock, MR Miller
Vaccine, 2009, 27(29), pp3890-3896
This item is not available in full text. Please contact your
local health library service.
Disclosing harmful medical errors to patients: tackling three tough cases
TH Gallagher, SK Bell, KM Smith, MM Mello, TB McDonald
Chest, 2009, 136(3), pp897-903
This item is not available in full text. Please contact your
local health library service.
Improving safety and eliminating redundant tests: cutting costs in US hospitals
AK Jha, DC Chan, AB Ridgway, C Franz, DW Bates
Health Affairs, 2009, 28(5), pp1475-1484
This item is not available in full text. Please contact your
local health library service.
National Patient Safety Agency: combining stories with statistics to minimize harm
T Lamont, J Scarpello
British Medical Journal, 2009, 339: b4489
NHS Athens passwords may be required to access this resource, and can be obtained by registering
here. Choose the Athens login option.
Medical errors and patient safety
The
Agency for Healthcare Research and Quality has set up a web-site dedicated to medical errors and patient safety.
How safe is your hospital?
The Dr Foster Hospital Guide 2009
Dr Foster Intelligence
Insertion of chest drains: summary of a safety report from the National Patient Safety Agency
T Lamont, M Surkitt-Parr, J Scarpello, M Durand, C Hooper, N Maskell
British Medical Journal, 2009, 339:b4923
NHS Athens passwords may be required to access this resource, and can be obtained by registering
here. Choose the Athens login option. |
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Expert on Call
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A recording of the latest Expert on Call on Safety in Patient Care is available
here. Don't forget to register for the next
Expert on Call!
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